Associate Building Surveyor

We have an excellent opportunity for an MRICS qualified Building Surveyor to work for a small/medium sized Construction Consultancy in Birmingham. The position is to undertake the role of Associate/Associate Director for the delivery of a full Building Surveying service with particular regards to development of new  business, strategic planning and management of day to day operations

Key Requirements

• Accountable for the successful performance of the nominated team.
• Performance and control of complex technical and contractual administrative work requiring regular decisions of a non-routine type.
• The use of judgement and initiative within pre-determined Company policy and procedures and a high level of trust and confidentiality.
• Ability to take responsibility and be accountable for specific areas of performance.
• Ability to lead business development in the locality, profile raising and work winning and ability to contribute business wide.
• Ability to self manage and work under own initiative with minimum supervision. Ability to develop effective working relationships with clients, stakeholders and staff. Seek and develop opportunities to improve services or obtain external revenue.
• Understand  and  pursue  overall  business  objectives  and  plans,  with  the  ability  to communicate these effectively.
• Meets CPD requirements of chosen institution and develops own management and financial skills.
• Possession of well developed negotiation and presentation skills.
• Hold full membership of RICS or equivalent professional qualification

Main Duties and Responsibilities

• Assist the Director in the production and management of a 3 year Divisional Business Plan and associated updates.
• Attend and actively contribute to Divisional Executive meetings. Direct, attend and participate in staff meetings and related activities as necessary.
• Build inter-divisional relationships and promote cross selling business development activity as required.
• Support business development with market research as necessary.
• Update and maintain reports to Business Development Director including opportunities tracker and marketing plan as appropriate.
• Assist  in  the  financial  management  of  the  division  including  reports  on  progress against forecasts to ensure targets are met as per agreed timescales and processes.
• Provide client feedback / monitor client satisfaction.
• Competitor monitoring and benchmarking.
• Direct, control and motivate technical and support staff.
• Account for the management, monitoring, CPD requirements and career development of staff.
• Progress and manage recruitment to support business plan / company objectives.
• Implement project and client service delivery as required by the business plan.
• Management of service delivery to ensure quality standards are adhered to.
• Assist  in  the  ongoing  maintenance  &  management  of  the  Divisional  Integrated Management System and procedures. Manage the ongoing maintenance and updates in liaison with the system administrator.
• Undertake regular client satisfaction surveys liaising directly with the client throughout all  project service delivery periods. On completion of a service have a formal client satisfaction survey form completed and signed by the client.
• Other duties as required by the business.

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to the changes.

Competency Based Person Specification

Your application must provide evidence of examples of your experience in each of the following criteria:-

• Experience of providing building surveying services across large, complex and diverse client base
• Minimum of 5 years post qualification experience
• Experience of using various standard contract forms and procurement routes
• Experience of managing budgets and delivering on time to cost and quality
• Experience in team management and development of new business

Essential Skills

• Strong relationship management and interpersonal skills
• Excellent communication, influencing and negotiating skills
• Strategy development and implementation
• Multiple project/service activity management
• Good presentation skills
• Research and report writing skills
• Problem solving and decision making
• Change management
• Coaching and people management
• PC literate with PowerPoint, Excel and Word skills

Personal Qualities

·   Professional and positive approach

·   Excellent organisational skills

·   Team player

·   Self motivated

·   Strong at building relationships and able to communicate at all levels/mentoring

·   Ability to work under pressure and achieve targets

·   Highly motivated and energetic

·   Dynamic and creative

·   Flexible attitude to work

·   Sense of humour