Service Delivery Engineer

Job Id :
J242
Job Title :
Service Delivery Engineer
Position Type :
Permanent
Salary :
£20,000 - £25,000
Sector :
Consulting Engineering
Discipline :
 
Country :
United Kingdom
Region :
North West
Area :
Manchester
Other Benefits :
Pension, healthcare
Job Description : Apply

We have an immediate requirement for a Service Delivery Engineer to work with one of the Countries most successful Construction/Engineering Design Consultancies based in the North West

 

Job Role & Responsibilities

 

• Ensure the safe and efficient operation is carried out by the highways maintenance gangs.

• Manage the works program for Supervisors / Subcontractors.

• Development and implementation of safety, quality and environmental systems

• Coordinate and provide Technical support from the network management team.

• Ensure effective utilisation of labour, plant and material to meet required programmes and emergency response.

• Monitor productivity through an established system and produce regular reports

• Ensure smooth running of emergency and support services.

• Report works progress to Service Delivery Manager

• Ensure compliance with training and development plans.

• Develop a training matrix

• Liaise with police, client staff, subcontractors, operatives and suppliers.

• Deliver continuous improvement and ensure customer care.

• Undertake any other duties as directed by the Network Manager

• Provision of KPI data and weekly and monthly reports for senior management

• Regular updating of all long term and short term plans.

• Any other systems that will require to be implemented or reports to be produced for the senior managers.

 

Essential Criteria

 

• HND/Degree in Engineering or extensive experience in highway maintenance.

• CITB Site Safety Management (or equivalent).

• Good Excel & Word skills.

• Excellent interpersonal skills.

• Good organisational skills.

• Multidisciplined team player.

• Experience of programme and budget management. Desirable

• Commercial awareness

• Self motivated.

• Ability to work effectively to tight deadlines.

• Good team player.

• Good communicator at all levels